Some entrepreneurs use the terms “upselling” and “cross-selling” interchangeably, but there is a difference. Read on to learn how to generate more income by working these two sales strategies like a pro.
Ask anyone who’s been self-employed for a few years. By and large, the vast majority of clients are great. The less than ideal ones, however, can become a serious liability. Problem clients come in all shapes and sizes. There are the late payers and scheduled “no shows”. The ones who are demanding and don’t respect your time. Remember, just because you need to earn a profit doesn’t mean it’s in your best interest to serve everyone who walks in the door.
Getting the job done is clearly crucially important in any business and often with little thought to the experience of the customer. Harsh but true…
However, when you and your staff make the customer experience an obsession, you grow your business – thanks to a band of loyal customers.
One of the most impactful changes you can make in your business is to form one simple habit: give yourself time to weigh the cost and benefit before making any decision, and politely decline any opportunity that doesn’t align with your goals.
If you’re feeling stressed and less productive than you’d like, it’s time to get better at saying no.
So the World Cup has finally started and hopes for the English team are higher than they have been in years. Many people will be doing their utmost to avoid all mention of football over the coming weeks, but for the rest of us, the games will be providing a constant distraction.
These days, credit card issuers, banks, and credit unions offer a rotating cycle of credit card promotions designed to attract small business owners. This article will help you decide which is the best option for you.
HMRC is putting more taxpayers at risk of inquiry as it ramps up its data collection activities – this time by asking lawyers for information.
Ordinary taxpayers are becoming increasingly at risk of an inquiry as HMRC ramps up the amount of data it collects and looks for new sources of information for use in its investigations.
For bootstrapping young businesses, making a professional first impression as you build your brand is key.
Although hiring a branding expert may be too large an expense in the early days, you can still help your business stand out in the best possible way without breaking the bank. Just follow these simple marketing moves that will help people to know, like, and trust you.
The same advice that applies to building a healthy investment portfolio also applies to your business: diversifying will lower risk and increase growth.