HMRC has stepped up their hunt for extra revenue by increasing the number of penalties imposed on taxpayers for ‘deliberate’ errors on tax returns.
In today’s fast-paced, digital world, interacting face to face with clients and prospects may seem passé. In fact, face time is more important than ever. Here are our top tips for running an event.
It’s been said that a business partnership is a lot like a marriage, and the comparison holds true when things go awry: the end of a partnership is a lot like divorce. These tips can help make separation easier – and more amicable – should your business partnership come to an end.
Its easy to accept the status quo and measure what you have always measured in your business. But to make your business more successful you must start measuring what matters the most to your customers. Check out our indispensable guide to writing a one page business plan
Cornish Accounting solutions are delighted to announce that over the past fortnight, we have scooped two separate online awards for our work.
Some entrepreneurs use the terms “upselling” and “cross-selling” interchangeably, but there is a difference. Read on to learn how to generate more income by working these two sales strategies like a pro.
Ask anyone who’s been self-employed for a few years. By and large, the vast majority of clients are great. The less than ideal ones, however, can become a serious liability. Problem clients come in all shapes and sizes. There are the late payers and scheduled “no shows”. The ones who are demanding and don’t respect your time. Remember, just because you need to earn a profit doesn’t mean it’s in your best interest to serve everyone who walks in the door.
Getting the job done is clearly crucially important in any business and often with little thought to the experience of the customer. Harsh but true…
However, when you and your staff make the customer experience an obsession, you grow your business – thanks to a band of loyal customers.
One of the most impactful changes you can make in your business is to form one simple habit: give yourself time to weigh the cost and benefit before making any decision, and politely decline any opportunity that doesn’t align with your goals.
If you’re feeling stressed and less productive than you’d like, it’s time to get better at saying no.